SHIPPING

Shipping, Returns & Refunds

Last updated: August 2026

We want you to feel confident shopping with Amaelia. If your purchase isn’t right for you, we’re here to help.

  • Free shipping: Enjoy free standard shipping on all orders across India.
  • Easy 7-day returns and exchanges: If the fit isn’t right, the product isn’t what you expected, or you received a damaged or incorrect item, contact us within 7 days of delivery. For damaged or incorrect items, please share photographs to help us resolve the issue quickly. We’ll arrange an exchange or refund.
  • Return condition: Please return the piece unworn, unwashed and unaltered, with its original tags and all set components. Trying it on to check the fit is absolutely fine.
  • Free return pickup: We offer free return or exchange pickup per order. If pickup isn’t available at your pin code, we’ll help arrange a return and reimburse agreed standard shipping costs.
  • Refund to your original payment method: Approved returns receive a refund of the amount paid for the returned item — COD refunds are made to your verified bank account or UPI ID.
  • Clear refund timelines: We check returns within 3 business days of receiving them and initiate approved refunds within the next 2 business days. Your bank or payment provider may take another 5–7 business days to reflect the amount.
  • Easy exchanges: Size exchanges are subject to availability. If your preferred size is unavailable, you can choose a refund.
  • Need help? Email care@amaelia.in or WhatsApp +91 88601 77601 with your order number.

Questions about your delivery?

Write to care@amaelia.in or WhatsApp us at +91 88601 77601, Monday to Saturday, 10 am to 6 pm IST.

QUICK ANSWERS

Shipping questions

How long does delivery take?

Ready-to-ship pieces are dispatched within 3 to 5 business days. Delivery then takes 3 to 7 business days depending on your location across India.

Do you ship across India?

Yes, we ship to all serviceable pin codes across India. We do not offer international shipping at the moment.

How do I track my order?

Once dispatched, you’ll receive a tracking number by email and WhatsApp. Use it to track directly on the courier’s website.

What if my parcel arrives damaged?

Photograph the outer packaging before opening it, then write to care@amaelia.in or WhatsApp +91 88601 77601 within 48 hours. We’ll raise a claim on your behalf.